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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Norma Perdomo

May 11, 2023

5  out of  5 rating by Norma Perdomo
"Every single time, big or small, this team has helped me with my needs. I have moved from Huntsville, but still keep the Hernandez SF because they have treated me so well! Great job!"

Vernessa Ford

April 26, 2023

5  out of  5 rating by Vernessa Ford
"They are the best the handle everything they suppose to handle and the right amount of Time thanks State Farm for being the best"

Letty Ricondo

April 12, 2023

5  out of  5 rating by Letty Ricondo
"Great people to do business with would recommend them to family and friends"


April 11, 2023

5  out of  5 rating by Dilron
"All around great customer service! Needed a better car insurance rate and Ricky hooked me up with an offer I couldn’t turn down! Couldn’t ask for better service. Other providers up charge way more then statefarm. In my opinion better rates on car and life insurance as well!"

Leonardo Solis

April 11, 2023

5  out of  5 rating by Leonardo Solis
"Worked with Ricky in shopping a new rate and switching over from a different provider. Ricky was efficient and respected my time which was the biggest factor in my experience. Friendly but kept what we were trying to complete as his main objective. Got everything I needed done in 2 days and minimal time on the phone. Thanks again!"

Teagen Sims

April 11, 2023

5  out of  5 rating by Teagen Sims
"I’ve experienced great service from Taylor Guerrero and even wonderful bundle deals. If you’re getting car insurance go ahead and get the life insurance too. All around very nice people and great communication."

Natalie Shipp

April 5, 2023

5  out of  5 rating by Natalie Shipp
"Our family is very grateful to Gus and his whole team. We submitted a life insurance claim and they made the process easy for us, they were quick to respond, and the claim payment was processed in less than a week. Thank you so much for all your help! I highly recommend Gus and his team for any insurance needs!"

Braiden W

April 4, 2023

5  out of  5 rating by Braiden W
"Gus is the best! Helped me on my commercial auto save money and so easy to use"

Jessica Low

April 3, 2023

5  out of  5 rating by Jessica Low
"Amazing experience! I have never even been to the physical location and Ariel has helped me for over 5 years! I love this branch!"


December 20, 2022

5  out of  5 rating by marcus
"My experience with this company has been great. Ariel has been there every step of the way with answers to all my questions."

Marcus Rodriguez

July 7, 2022

5  out of  5 rating by Marcus Rodriguez
"Adriana was able to give me a much lower rate than my now ex-insurance company. She was able to give me almost twice the coverage for about a 10% discount that what I was already paying. Treat your customers right and you'll never run out of business. Very polite and professional, was not pushy like most other insurance people are."

Raisin Cain

November 8, 2021

5  out of  5 rating by Raisin Cain
"Best insurance company to do business with, they always make time for you and listen to your concerns and issues and help you with the best rates available....highly recommend"

Greg Shipp

June 7, 2021

5  out of  5 rating by Greg Shipp
"Outstanding customer service, always. Prompt, professional and courteous. Ariel is a rock star. Gus Hernandez State Farm is highly recommended."

Elley Eloi

May 26, 2021

5  out of  5 rating by Elley Eloi
"Great atmosphere and lovely service representative if you need insurance they got your back"

Bryan Petron

May 24, 2021

5  out of  5 rating by Bryan Petron
"My State Farm agent Adrianna is awesome ! Like a good neighbor State Farm is there! Also affordable!"

Krista Ashmen

May 13, 2021

5  out of  5 rating by Krista Ashmen
"Thanks for the great service! Super easy to get set up from Sweden!"

Tommy Espinoza

January 24, 2021

5  out of  5 rating by Tommy Espinoza
"I been with Gus Hernandez for a long time State Farm insurance has always have taken care of my insurance not only my cars but my apartment, and have a life insurance policy with them. Great Service by everyone in that Office Ariel,Amanda Efren thank You sorry if forgot anybody else."

Liz Villa

November 20, 2020

5  out of  5 rating by Liz Villa
"Adriana is very cordial. She listens and seems to be very knowledgeable."

Terry Bowers

November 20, 2020

5  out of  5 rating by Terry Bowers
"Gus and his staff are always friendly, professional and knowledgeable. This office is a pleasure to work with. Linda Bowers"

Kevin Hale

October 27, 2020

5  out of  5 rating by Kevin Hale
"I work on the road and have ever changing needs. They always work very hard to find me all the discounts they can and help in everyway possible Bottom line they make me feel like I matter!"

Marvin Jowers

October 8, 2020

5  out of  5 rating by Marvin Jowers
"They are the best insurance place in Huntsville I'll never go anywhere else"

LaCresha Lamb

September 17, 2020

5  out of  5 rating by LaCresha Lamb
"Friendly staff and great service. They always try to help their customers find the best pricing and solutions."

Edward Nunez

September 1, 2020

5  out of  5 rating by Edward Nunez
"Adriana was able to provide me with a better policy at a better rate for both my home and auto. Excellent customer service. Sold me what I needed nothing more and nothing less. Thank you!"

marco gonzalez

August 24, 2020

5  out of  5 rating by marco gonzalez
"Friendly and helpful people."

Nathan Hawtrey

August 7, 2020

5  out of  5 rating by Nathan Hawtrey
"Great service with Friendly staff. State Farm is very fair and fast when it comes to claims."